As we fly into the last seasonal holiday many of us are thinking about what to include on our Christmas list. Is it a new drone or new tools to make work easier? Make sure to include these 6 most-recommended items on your list.
More of the RIGHT type of Customers
What is the right type of customers? The customers who support your business because of the great work you have done for them or because of the relationship you have been able to establish with them in a short period of time. Gaining these types of customers requires a strong healthy relationship and information about your customers. If you don’t have information readily available to you about your customers you don’t have the RIGHT customers. Here is a few ways to win your customers heart.
More time creating value and less time on administrative tasks
Going into business and starting a company has always been a great choice! Why were you not warned about all of the administration tasks you would have to do? There is a phrase that expresses the evolution to having successful businesses. Good companies use technology. Great companies use technology and have processes. Exceptional companies use technology and have processes to create systems. The home improvement service industry could use more companies in each of the categories as a company moves from great to exceptional. Where are you in your company evolution?
Better organization of my business
Organization is not for everyone; however, for business that can be the difference between winning a job and not winning a job or the difference of making a small profit or a larger profit on a job. So… why are we not organized? Organization requires structure and maybe some process. Having some type of tool to manage all the spinning plates is something you should look for in the market. In the future if you are not using technology you will lose business and maybe your company because you will not be able to keep up with the companies that adopted technology.
Better communication with my customers
Communication is something everyone must work on in order to deliver superior service. Getting better at communication is not something that happens over night; however, it takes place when we make it a priority and we work towards it every day by doing the small things such as remembering to send a simple communication to our customers to remind them they have a service that will take place the next day. Start small and start today and send your customers a communication that allows them to know you value communication between you and them. Find a system that has this built in as part of the process.
Better overall interactions with sub-contractors and employees
These days there are many software companies out there that allow you to organize and improve the internal confusions that may occur. The reduction of missed interactions between sub-contractors and employees can save you time and money. Imagine the amount of money that would be in your pocket if there was a way to organize a simple coordination between you and your workers.
More money in my pocket
Lastly, if you could do more with less that will allow you to do some of the things you have wanted to do in the past such as hire more people, take more time off, and take care of your family in a way which you thought could not be done. Sometimes it is the smaller changes we make the have the greater impact when it comes to making more money. Any competitive edge you can get allows you the opportunity to make more money. Acquiring the right software to your business allows for you to have a chance in making more money.
If you are a Home Improvement Service Provider (Contractor) that has not added these items to your list we encourage you to do so. Join our mailing list so you can be part of the many companies that will be using our software platform to address the items on this list.
EL CASA Management is creating a software platform called EL CASA for service providers in the home repair or improvement business to operate their day to day operations from customer management to scheduling to payment collection and much more.
About EL CASA Management, Inc.:
EL CASA Management believes it can help create the best service experience between home service providers and customers so TRUST can be won between both parties and we can leave our homes in a better place for generations.
EL CASA Management develops services and software products to help home improvement companies to focus on their artistic craft while we focus on the business and the best way to facilitate their services. When you become part of our network you have access to a team of professionals who are skilled and ready to help take your company to the next level. If you are the sole employee or you are looking to grow your company we are here to help.